Refund Policy

We want you to feel confident shopping with LivoNest. If you are not satisfied with your order, you may request a return within 30 days of delivery.

Return Eligibility

Items must be unused, in their original condition, and returned with original packaging where possible. Items that are used, damaged by misuse, or missing key packaging may not be eligible for a refund.

How to Start a Return

Contact us at slh809625@gmail.com with your order number and the reason for return. Please wait for return instructions before sending any item back.

Return Shipping

Customers are responsible for return shipping costs unless the item arrives defective, damaged, or incorrect. We recommend using a tracked shipping service for returns.

Refunds

Once we receive and inspect the returned item, we will notify you whether the refund is approved. Approved refunds will be issued to the original payment method. Processing times may vary by payment provider.

Damaged or Incorrect Items

If your item arrives damaged or incorrect, contact us within 7 days of delivery with photos of the item and packaging so we can help resolve the issue.